United Pallet Network (UPN) uses SmartTRAK to provide real-time tracking of palletised freight from collection through to delivery. Customers can view shipment progress on an interactive map, including live delivery status and updated arrival information.

UPN can make electronic proof of delivery available within seconds of a delivery being completed. Its SmartPOD system uploads the recipient’s signature to UPN’s central systems in real time.

Businesses sending palletised freight from the UK to Europe should check the customs, tax and documentation requirements that apply to their goods and destination. This can include EORI numbers, commodity codes, commercial invoices, customs declarations and additional certificates for certain products. UPN provides European logistics guidance and support for businesses sending freight into and out of Europe.

Yes. United Pallet Network (UPN) supports both European pallet imports and exports through its network and selected European logistics partners. UPN also provides guidance to help businesses understand the requirements involved in moving palletised freight between the UK and Europe.

Goods should be securely placed on a suitable pallet, wrapped or strapped to prevent movement, and clearly labelled for delivery. UPN recommends accurately declaring the pallet’s size and weight and identifying any special handling requirements before collection.